Assessment of Quality of Service at the Main Laboratory of the LAB Aimed at Satisfying Internal Customer Needs

Sambil Charles Mukwakungu, Eric M. Bakama, Alice Kabamba Lumbwe, Magaly Madeleine Bolipombo, Dorcas Niati, Kidoge Ibrahimu, Jonathan Eljadael Kasongo, Charles Mbohwa. Assessment of Quality of Service at the Main Laboratory of the LAB Aimed at Satisfying Internal Customer Needs. In 2018 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2018, Bangkok, Thailand, December 16-19, 2018. pages 586-591, IEEE, 2018. [doi]

@inproceedings{MukwakunguBLBNI18,
  title = {Assessment of Quality of Service at the Main Laboratory of the LAB Aimed at Satisfying Internal Customer Needs},
  author = {Sambil Charles Mukwakungu and Eric M. Bakama and Alice Kabamba Lumbwe and Magaly Madeleine Bolipombo and Dorcas Niati and Kidoge Ibrahimu and Jonathan Eljadael Kasongo and Charles Mbohwa},
  year = {2018},
  doi = {10.1109/IEEM.2018.8607406},
  url = {https://doi.org/10.1109/IEEM.2018.8607406},
  researchr = {https://researchr.org/publication/MukwakunguBLBNI18},
  cites = {0},
  citedby = {0},
  pages = {586-591},
  booktitle = {2018 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2018, Bangkok, Thailand, December 16-19, 2018},
  publisher = {IEEE},
  isbn = {978-1-5386-6786-6},
}