Susanne van Mulken, Elisabeth André, Jochen Müller. The Persona Effect: How Substantial Is It?. In Hilary Johnson, Laurence Nigay, Chris Roast, editors, People and Computers XIII, Proceedings of HCI 98. pages 53-66, Springer, 1998.
@inproceedings{MulkenAM98,
title = {The Persona Effect: How Substantial Is It?},
author = {Susanne van Mulken and Elisabeth André and Jochen Müller},
year = {1998},
researchr = {https://researchr.org/publication/MulkenAM98},
cites = {0},
citedby = {0},
pages = {53-66},
booktitle = {People and Computers XIII, Proceedings of HCI 98},
editor = {Hilary Johnson and Laurence Nigay and Chris Roast},
publisher = {Springer},
isbn = {3-540-76261-2},
}