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Heart over Heels? An Empirical Analysis of the Relationship between Emotions and Review Helpfulness for Experience and Credence Goods

Michelle Müller, Dominik Gutt. Heart over Heels? An Empirical Analysis of the Relationship between Emotions and Review Helpfulness for Experience and Credence Goods. In Thomas Ludwig 0005, Volkmar Pipek, editors, Human Practice. Digital Ecologies. Our Future. 14. Internationale Tagung Wirtschaftsinformatik (WI 2019), February 24-27, 2019, Siegen, Germany. pages 1256-1260, University of Siegen, Germany / AISeL, 2019. [doi]

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Michelle Müller

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Dominik Gutt

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