DRACA: decision support for root cause analysis and change impact analysis for CMDBs

Sarah Nadi, Richard C. Holt, Ian Davis, Serge Mankovski. DRACA: decision support for root cause analysis and change impact analysis for CMDBs. In Patrick Martin, Anatol W. Kark, Darlene A. Stewart, editors, Proceedings of the 2009 conference of the Centre for Advanced Studies on Collaborative Research, November 2-5, 2009, Toronto, Ontario, Canada. pages 1-11, ACM, 2009. [doi]