Kiran Nagaraja, Fábio Oliveira, Ricardo Bianchini, Richard P. Martin, Thu D. Nguyen. Understanding and Dealing with Operator Mistakes in Internet Services. In OSDI. pages 61-76, 2004. [doi]
@inproceedings{NagarajaOBMN04,
title = {Understanding and Dealing with Operator Mistakes in Internet Services},
author = {Kiran Nagaraja and Fábio Oliveira and Ricardo Bianchini and Richard P. Martin and Thu D. Nguyen},
year = {2004},
url = {http://www.usenix.org/events/osdi04/tech/naragaraja.html},
researchr = {https://researchr.org/publication/NagarajaOBMN04},
cites = {0},
citedby = {0},
pages = {61-76},
booktitle = {OSDI},
}