How to Enhance Social Robots' Heartwarming Interaction in Service Encounters

Junya Nakanishi, Jun Baba, Itaru Kuramoto. How to Enhance Social Robots' Heartwarming Interaction in Service Encounters. In Natsuki Oka, Tomoko Koda, Mohammad Obaid, Hideyuki Nakanishi, Omar Mubin, Kazuaki Tanaka, editors, Proceedings of the 7th International Conference on Human-Agent Interaction, HAI 2019, Kyoto, Japan, October 06-10, 2019. pages 297-299, ACM, 2019. [doi]

@inproceedings{NakanishiBK19,
  title = {How to Enhance Social Robots' Heartwarming Interaction in Service Encounters},
  author = {Junya Nakanishi and Jun Baba and Itaru Kuramoto},
  year = {2019},
  doi = {10.1145/3349537.3352798},
  url = {https://doi.org/10.1145/3349537.3352798},
  researchr = {https://researchr.org/publication/NakanishiBK19},
  cites = {0},
  citedby = {0},
  pages = {297-299},
  booktitle = {Proceedings of the 7th International Conference on Human-Agent Interaction, HAI 2019, Kyoto, Japan, October 06-10, 2019},
  editor = {Natsuki Oka and Tomoko Koda and Mohammad Obaid and Hideyuki Nakanishi and Omar Mubin and Kazuaki Tanaka},
  publisher = {ACM},
  isbn = {978-1-4503-6922-0},
}