Bonnie A. Nardi, Steve Whittaker, Erin Bradner. Interaction and outeraction: instant messaging in action. In CSCW. pages 79-88, 2000. [doi]
@inproceedings{NardiWB00,
title = {Interaction and outeraction: instant messaging in action},
author = {Bonnie A. Nardi and Steve Whittaker and Erin Bradner},
year = {2000},
doi = {10.1145/358916.358975},
url = {http://doi.acm.org/10.1145/358916.358975},
researchr = {https://researchr.org/publication/NardiWB00},
cites = {0},
citedby = {0},
pages = {79-88},
booktitle = {CSCW},
}