George V. Neville-Neil. A system is not a product. Communications of the ACM, 55(8):32-33, 2012. [doi]
@article{Neville-Neil12c-0,
title = {A system is not a product},
author = {George V. Neville-Neil},
year = {2012},
doi = {10.1145/2240236.2240248},
url = {http://doi.acm.org/10.1145/2240236.2240248},
researchr = {https://researchr.org/publication/Neville-Neil12c-0},
cites = {0},
citedby = {0},
journal = {Communications of the ACM},
volume = {55},
number = {8},
pages = {32-33},
}