James Nichols. Reorganizing to serve users better. In Jean C. Bonney, editor, Proceedings of the 9th annual ACM SIGUCCS conference on User services, Atlanta, Georgia, USA, October 11-14, 1981. pages 230-232, ACM, 1981. [doi]
@inproceedings{Nichols81-0, title = {Reorganizing to serve users better}, author = {James Nichols}, year = {1981}, doi = {10.1145/800079.802594}, url = {http://doi.acm.org/10.1145/800079.802594}, researchr = {https://researchr.org/publication/Nichols81-0}, cites = {0}, citedby = {0}, pages = {230-232}, booktitle = {Proceedings of the 9th annual ACM SIGUCCS conference on User services, Atlanta, Georgia, USA, October 11-14, 1981}, editor = {Jean C. Bonney}, publisher = {ACM}, isbn = {0-89791-054-0}, }