John Nicholson. Outsourcing: Common Problems and Current Trends in the Outsourcing Industry. In Proceedings of the 17th Conference on Systems Administration (LISA 2003), San Diego, California, USA, October 26-31, 2003. USENIX, 2003. [doi]
@inproceedings{Nicholson03:1,
title = {Outsourcing: Common Problems and Current Trends in the Outsourcing Industry},
author = {John Nicholson},
year = {2003},
url = {http://www.usenix.org/publications/library/proceedings/lisa03/tech/nicholson.pdf},
researchr = {https://researchr.org/publication/Nicholson03%3A1},
cites = {0},
citedby = {0},
booktitle = {Proceedings of the 17th Conference on Systems Administration (LISA 2003), San Diego, California, USA, October 26-31, 2003},
publisher = {USENIX},
}