Customer satisfaction analysis and preference prediction in historic sites through electronic word of mouth

Mehrbakhsh Nilashi, Alireza Fallahpour, Kuan Yew Wong, Fahad Ghabban. Customer satisfaction analysis and preference prediction in historic sites through electronic word of mouth. Neural Computing and Applications, 34(16):13867-13881, 2022. [doi]

@article{NilashiFWG22,
  title = {Customer satisfaction analysis and preference prediction in historic sites through electronic word of mouth},
  author = {Mehrbakhsh Nilashi and Alireza Fallahpour and Kuan Yew Wong and Fahad Ghabban},
  year = {2022},
  doi = {10.1007/s00521-022-07186-5},
  url = {https://doi.org/10.1007/s00521-022-07186-5},
  researchr = {https://researchr.org/publication/NilashiFWG22},
  cites = {0},
  citedby = {0},
  journal = {Neural Computing and Applications},
  volume = {34},
  number = {16},
  pages = {13867-13881},
}