Evaluating the impact of artificial intelligence technologies in public services: towards an assessment framework

Colin van Noordt, Gianluca Misuraca. Evaluating the impact of artificial intelligence technologies in public services: towards an assessment framework. In Yannis Charalabidis, Maria Alexandra Cunha, Demetrios Sarantis, editors, ICEGOV 2020: 13th International Conference on Theory and Practice of Electronic Governance, Athens, Greece, 23-25 September, 2020. pages 8-16, ACM, 2020. [doi]

@inproceedings{NoordtM20,
  title = {Evaluating the impact of artificial intelligence technologies in public services: towards an assessment framework},
  author = {Colin van Noordt and Gianluca Misuraca},
  year = {2020},
  doi = {10.1145/3428502.3428504},
  url = {https://doi.org/10.1145/3428502.3428504},
  researchr = {https://researchr.org/publication/NoordtM20},
  cites = {0},
  citedby = {0},
  pages = {8-16},
  booktitle = {ICEGOV 2020: 13th International Conference on Theory and Practice of Electronic Governance, Athens, Greece, 23-25 September, 2020},
  editor = {Yannis Charalabidis and Maria Alexandra Cunha and Demetrios Sarantis},
  publisher = {ACM},
  isbn = {978-1-4503-7674-7},
}