Kent L. Norman, Zachary Friedman, Kirk Norman, Rod Stevenson. Navigational issues in the design of online self-administered questionnaires. Behaviour & IT, 20(1):37-45, 2001. [doi]
@article{NormanFNS01,
title = {Navigational issues in the design of online self-administered questionnaires},
author = {Kent L. Norman and Zachary Friedman and Kirk Norman and Rod Stevenson},
year = {2001},
doi = {10.1080/01449290010021764},
url = {http://dx.doi.org/10.1080/01449290010021764},
tags = {design},
researchr = {https://researchr.org/publication/NormanFNS01},
cites = {0},
citedby = {0},
journal = {Behaviour & IT},
volume = {20},
number = {1},
pages = {37-45},
}