"WhatsApp is for family; Messenger is for friends": Communication Places in App Ecosystems

Midas Nouwens, Carla F. Griggio, Wendy E. Mackay. "WhatsApp is for family; Messenger is for friends": Communication Places in App Ecosystems. In Gloria Mark, Susan R. Fussell, Cliff Lampe, m. c. schraefel, Juan Pablo Hourcade, Caroline Appert, Daniel Wigdor, editors, Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, Denver, CO, USA, May 06-11, 2017. pages 727-735, ACM, 2017. [doi]

@inproceedings{NouwensGM17,
  title = {"WhatsApp is for family; Messenger is for friends": Communication Places in App Ecosystems},
  author = {Midas Nouwens and Carla F. Griggio and Wendy E. Mackay},
  year = {2017},
  doi = {10.1145/3025453.3025484},
  url = {http://doi.acm.org/10.1145/3025453.3025484},
  researchr = {https://researchr.org/publication/NouwensGM17},
  cites = {0},
  citedby = {0},
  pages = {727-735},
  booktitle = {Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, Denver, CO, USA, May 06-11, 2017},
  editor = {Gloria Mark and Susan R. Fussell and Cliff Lampe and m. c. schraefel and Juan Pablo Hourcade and Caroline Appert and Daniel Wigdor},
  publisher = {ACM},
  isbn = {978-1-4503-4655-9},
}