Siobhan O'Neill, Raymond R. Bond, Alexander Grigorash, Colette Ramsey, Cherie Armour, Maurice D. Mulvenna. Data analytics of call log data to identify caller behaviour patterns from a mental health and well-being helpline. Health Informatics Journal, 25(4), 2019. [doi]
@article{ONeillBGRAM19,
title = {Data analytics of call log data to identify caller behaviour patterns from a mental health and well-being helpline},
author = {Siobhan O'Neill and Raymond R. Bond and Alexander Grigorash and Colette Ramsey and Cherie Armour and Maurice D. Mulvenna},
year = {2019},
doi = {10.1177/1460458218792668},
url = {https://doi.org/10.1177/1460458218792668},
researchr = {https://researchr.org/publication/ONeillBGRAM19},
cites = {0},
citedby = {0},
journal = {Health Informatics Journal},
volume = {25},
number = {4},
}