Human-Computer Interaction in Physical Retail Environments and the Impact on Customer Experience: Systematic Literature Review and Research Agenda

Gabriele Obermeier, Andreas Auinger. Human-Computer Interaction in Physical Retail Environments and the Impact on Customer Experience: Systematic Literature Review and Research Agenda. In Fiona Fui-Hoon Nah, Keng Siau, editors, HCI in Business, Government and Organizations. eCommerce and Consumer Behavior - 6th International Conference, HCIBGO 2019, Held as Part of the 21st HCI International Conference, HCII 2019, Orlando, FL, USA, July 26-31, 2019, Proceedings, Part I. Volume 11588 of Lecture Notes in Computer Science, pages 51-66, Springer, 2019. [doi]

@inproceedings{ObermeierA19,
  title = {Human-Computer Interaction in Physical Retail Environments and the Impact on Customer Experience: Systematic Literature Review and Research Agenda},
  author = {Gabriele Obermeier and Andreas Auinger},
  year = {2019},
  doi = {10.1007/978-3-030-22335-9_4},
  url = {https://doi.org/10.1007/978-3-030-22335-9_4},
  researchr = {https://researchr.org/publication/ObermeierA19},
  cites = {0},
  citedby = {0},
  pages = {51-66},
  booktitle = {HCI in Business, Government and Organizations. eCommerce and Consumer Behavior - 6th International Conference, HCIBGO 2019, Held as Part of the 21st HCI International Conference, HCII 2019, Orlando, FL, USA, July 26-31, 2019, Proceedings, Part I},
  editor = {Fiona Fui-Hoon Nah and Keng Siau},
  volume = {11588},
  series = {Lecture Notes in Computer Science},
  publisher = {Springer},
  isbn = {978-3-030-22335-9},
}