Udechukwu Ojiako. Using IS/IT to Enhance Service Delivery. Industrial Management and Data Systems, 112(4):584-599, 2012. [doi]
@article{Ojiako12,
title = {Using IS/IT to Enhance Service Delivery},
author = {Udechukwu Ojiako},
year = {2012},
doi = {10.1108/02635571211225495},
url = {http://dx.doi.org/10.1108/02635571211225495},
researchr = {https://researchr.org/publication/Ojiako12},
cites = {0},
citedby = {0},
journal = {Industrial Management and Data Systems},
volume = {112},
number = {4},
pages = {584-599},
}