Uniform approximations for the M/G/1 queue with subexponential processing times

Mariana Olvera-Cravioto, Peter W. Glynn. Uniform approximations for the M/G/1 queue with subexponential processing times. Queueing Syst., 68(1):1-50, 2011. [doi]

@article{Olvera-CraviotoG11,
  title = {Uniform approximations for the M/G/1 queue with subexponential processing times},
  author = {Mariana Olvera-Cravioto and Peter W. Glynn},
  year = {2011},
  doi = {10.1007/s11134-011-9224-3},
  url = {http://dx.doi.org/10.1007/s11134-011-9224-3},
  researchr = {https://researchr.org/publication/Olvera-CraviotoG11},
  cites = {0},
  citedby = {0},
  journal = {Queueing Syst.},
  volume = {68},
  number = {1},
  pages = {1-50},
}