Chin Eang Ong. The Types of Redress Procedures in Business-To-Consumer (B2C) E-Commerce. In 21st Americas Conference on Information Systems, AMCIS 2015, Puerto Rico, August 13-15, 2015. Association for Information Systems, 2015. [doi]
@inproceedings{Ong15-2,
title = {The Types of Redress Procedures in Business-To-Consumer (B2C) E-Commerce},
author = {Chin Eang Ong},
year = {2015},
url = {http://aisel.aisnet.org/amcis2015/e-Biz/GeneralPresentations/6},
researchr = {https://researchr.org/publication/Ong15-2},
cites = {0},
citedby = {0},
booktitle = {21st Americas Conference on Information Systems, AMCIS 2015, Puerto Rico, August 13-15, 2015},
publisher = {Association for Information Systems},
}