Chorng-Shyong Ong, Shang-Wei Wang. Managing citizen-initiated email contacts. Government Information Quarterly, 26(3):498-504, 2009. [doi]
@article{OngW09,
title = {Managing citizen-initiated email contacts},
author = {Chorng-Shyong Ong and Shang-Wei Wang},
year = {2009},
doi = {10.1016/j.giq.2008.07.005},
url = {http://dx.doi.org/10.1016/j.giq.2008.07.005},
researchr = {https://researchr.org/publication/OngW09},
cites = {0},
citedby = {0},
journal = {Government Information Quarterly},
volume = {26},
number = {3},
pages = {498-504},
}