Reinhard Oppermann, Harald Reiterer. Software evaluation using the 9241 evaluator. Behaviour & IT, 16(4-5):232-245, 1997. [doi]
@article{OppermannR97, title = {Software evaluation using the 9241 evaluator}, author = {Reinhard Oppermann and Harald Reiterer}, year = {1997}, doi = {10.1080/014492997119815}, url = {http://dx.doi.org/10.1080/014492997119815}, researchr = {https://researchr.org/publication/OppermannR97}, cites = {0}, citedby = {0}, journal = {Behaviour & IT}, volume = {16}, number = {4-5}, pages = {232-245}, }