Observed long-term changes in customer calling patterns in a telephone application using automatic speech recognition - researchr publication authors

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William C. G. Ortel. Observed long-term changes in customer calling patterns in a telephone application using automatic speech recognition. In Fourth European Conference on Speech Communication and Technology, EUROSPEECH 1995, Madrid, Spain, September 18-21, 1995. pages 269-272, ISCA, 1995. [doi]

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