Fernando Ortiz-Rodríguez, Julian Chaparro Pelaez, Félix Jose Pascual, Santiago Iglesias, Ivan Rivera. Semantic-based Approach to Improve Service at Back-offices: A Mexican M-Government Case. In Hamid R. Arabnia, Azita Bahrami, editors, Proceedings of the 2008 International Conference on E-Learning, E-Business, Enterprise Information Systems, and E-Government, EEE 2008, July 14-17, 2008, Las Vegas, Nevada, USA. pages 10-15, CSREA Press, 2008.
@inproceedings{Ortiz-RodriguezPPIR08,
title = {Semantic-based Approach to Improve Service at Back-offices: A Mexican M-Government Case},
author = {Fernando Ortiz-Rodríguez and Julian Chaparro Pelaez and Félix Jose Pascual and Santiago Iglesias and Ivan Rivera},
year = {2008},
tags = {rule-based, systematic-approach},
researchr = {https://researchr.org/publication/Ortiz-RodriguezPPIR08},
cites = {0},
citedby = {0},
pages = {10-15},
booktitle = {Proceedings of the 2008 International Conference on E-Learning, E-Business, Enterprise Information Systems, and E-Government, EEE 2008, July 14-17, 2008, Las Vegas, Nevada, USA},
editor = {Hamid R. Arabnia and Azita Bahrami},
publisher = {CSREA Press},
isbn = {1-60132-063-9},
}