James Otto, Q. Chung. A Framework for Cyber Enhanced Retailing. Electronic Markets, 10(3):185-191, 2000. [doi]
@article{OttoC00, title = {A Framework for Cyber Enhanced Retailing}, author = {James Otto and Q. Chung}, year = {2000}, url = {http://www.electronicmarkets.org/modules/pub/view.php/electronicmarkets-80}, researchr = {https://researchr.org/publication/OttoC00}, cites = {0}, citedby = {0}, journal = {Electronic Markets}, volume = {10}, number = {3}, pages = {185-191}, }