Mao-Yuan Pai, Hui-Chuan Chu, Su-Chen Wang, Yuh-Min Chen. Electronic word of mouth analysis for service experience. Expert Syst. Appl., 40(6):1993-2006, 2013. [doi]
@article{PaiCWC13-0,
title = {Electronic word of mouth analysis for service experience},
author = {Mao-Yuan Pai and Hui-Chuan Chu and Su-Chen Wang and Yuh-Min Chen},
year = {2013},
doi = {10.1016/j.eswa.2012.10.024},
url = {http://dx.doi.org/10.1016/j.eswa.2012.10.024},
researchr = {https://researchr.org/publication/PaiCWC13-0},
cites = {0},
citedby = {0},
journal = {Expert Syst. Appl.},
volume = {40},
number = {6},
pages = {1993-2006},
}