Silke Palkovits, Andreas Rapp. Comprehensive Process Management in Public Administrations - A Case Study. In Roland Traunmüller, editor, Electronic Government: Third International Conference, EGOV 2004, Zaragoza, Spain, August 30 - September 3, 2004, Proceedings. Volume 3183 of Lecture Notes in Computer Science, pages 93-96, Springer, 2004. [doi]
@inproceedings{PalkovitsR04, title = {Comprehensive Process Management in Public Administrations - A Case Study}, author = {Silke Palkovits and Andreas Rapp}, year = {2004}, url = {http://springerlink.metapress.com/openurl.asp?genre=article&issn=0302-9743&volume=3183&spage=93}, tags = {case study}, researchr = {https://researchr.org/publication/PalkovitsR04}, cites = {0}, citedby = {0}, pages = {93-96}, booktitle = {Electronic Government: Third International Conference, EGOV 2004, Zaragoza, Spain, August 30 - September 3, 2004, Proceedings}, editor = {Roland Traunmüller}, volume = {3183}, series = {Lecture Notes in Computer Science}, publisher = {Springer}, isbn = {3-540-22916-7}, }