Shailendra C. Palvia, Ravi S. Sharma, David W. Conrath. A socio-technical framework for quality assessment of computer information systems. Industrial Management and Data Systems, 101(5):237-251, 2001. [doi]
@article{PalviaSC01,
title = {A socio-technical framework for quality assessment of computer information systems},
author = {Shailendra C. Palvia and Ravi S. Sharma and David W. Conrath},
year = {2001},
url = {http://masetto.emeraldinsight.com/vl=686925/cl=27/nw=1/rpsv/cgi-bin/linker?ini=emerald&reqidx=/cw/mcb/02635577/v101n5/s5/p237},
tags = {C++},
researchr = {https://researchr.org/publication/PalviaSC01},
cites = {0},
citedby = {0},
journal = {Industrial Management and Data Systems},
volume = {101},
number = {5},
pages = {237-251},
}