Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Guodong Pang, Ward Whitt. The Impact of Dependent Service Times on Large-Scale Service Systems. Manufacturing & Service Operations Management, 14(2):262-278, 2012. [doi]