Conversational Agents in Organisations: Strategic Applications and Implementation Considerations

Siddharth Patel, Yi-Te Chiu, Mohammad Saud Khan, Jean-Grégoire Bernard, Talitakuum A. T. Ekandjo. Conversational Agents in Organisations: Strategic Applications and Implementation Considerations. JGIM, 29(6):1-25, 2021. [doi]

Authors

Siddharth Patel

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Yi-Te Chiu

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Mohammad Saud Khan

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Jean-Grégoire Bernard

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Talitakuum A. T. Ekandjo

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