Internet Banking and Bank Investment Decision: Mediating Role of Customer Satisfaction and Employee Satisfaction

Jean Baptiste Bernard Pea-Assounga, MengYun Wu. Internet Banking and Bank Investment Decision: Mediating Role of Customer Satisfaction and Employee Satisfaction. In Pandian Vasant, Ivan Zelinka, Gerhard-Wilhelm Weber, editors, Intelligent Computing & Optimization - Proceedings of the 4th International Conference on Intelligent Computing and Optimization, ICO 2021, Hua Hin, Thailand, 30-31 December 2021. Volume 371 of Lecture Notes in Networks and Systems, pages 314-330, Springer, 2021. [doi]

@inproceedings{Pea-AssoungaW21,
  title = {Internet Banking and Bank Investment Decision: Mediating Role of Customer Satisfaction and Employee Satisfaction},
  author = {Jean Baptiste Bernard Pea-Assounga and MengYun Wu},
  year = {2021},
  doi = {10.1007/978-3-030-93247-3_31},
  url = {https://doi.org/10.1007/978-3-030-93247-3_31},
  researchr = {https://researchr.org/publication/Pea-AssoungaW21},
  cites = {0},
  citedby = {0},
  pages = {314-330},
  booktitle = {Intelligent Computing & Optimization - Proceedings of the 4th International Conference on Intelligent Computing and Optimization, ICO 2021, Hua Hin, Thailand, 30-31 December 2021},
  editor = {Pandian Vasant and Ivan Zelinka and Gerhard-Wilhelm Weber},
  volume = {371},
  series = {Lecture Notes in Networks and Systems},
  publisher = {Springer},
  isbn = {978-3-030-93247-3},
}