Ken Peffers, Timo Saarinen. Measuring the Business Value of IT Investments: Inferences From a Study of a Senior Bank Executive. J. Org. Computing and E. Commerce, 12(1):17-38, 2002. [doi]
@article{PeffersS02,
title = {Measuring the Business Value of IT Investments: Inferences From a Study of a Senior Bank Executive},
author = {Ken Peffers and Timo Saarinen},
year = {2002},
doi = {10.1207/S15327744JOCE1201_03},
url = {http://dx.doi.org/10.1207/S15327744JOCE1201_03},
researchr = {https://researchr.org/publication/PeffersS02},
cites = {0},
citedby = {0},
journal = {J. Org. Computing and E. Commerce},
volume = {12},
number = {1},
pages = {17-38},
}