Bo Peng, Jingshu Yang. The Trust of Electronic Service Quality in Customer Patronage Willingness: The Regulatory Effect of Adopting Advanced Technology. IEEE Trans. Engineering Management, 71:3580-3598, 2024. [doi]
@article{PengY24,
title = {The Trust of Electronic Service Quality in Customer Patronage Willingness: The Regulatory Effect of Adopting Advanced Technology},
author = {Bo Peng and Jingshu Yang},
year = {2024},
doi = {10.1109/TEM.2023.3346926},
url = {https://doi.org/10.1109/TEM.2023.3346926},
researchr = {https://researchr.org/publication/PengY24},
cites = {0},
citedby = {0},
journal = {IEEE Trans. Engineering Management},
volume = {71},
pages = {3580-3598},
}