Gary Perlman. Achieving Universal Usability by Designing for Change. IEEE Internet Computing, 6(2):46-55, 2002. [doi]
@article{Perlman02:0, title = {Achieving Universal Usability by Designing for Change}, author = {Gary Perlman}, year = {2002}, url = {http://www.computer.org/internet/ic2002/w2046abs.htm}, researchr = {https://researchr.org/publication/Perlman02%3A0}, cites = {0}, citedby = {0}, journal = {IEEE Internet Computing}, volume = {6}, number = {2}, pages = {46-55}, }