Joakim Pernstål, Robert Feldt, Tony Gorschek, Dan Florén. FLEX-RCA: a lean-based method for root cause analysis in software process improvement. Software Quality Journal, 27(1):389-428, 2019. [doi]
@article{PernstalFGF19,
title = {FLEX-RCA: a lean-based method for root cause analysis in software process improvement},
author = {Joakim Pernstål and Robert Feldt and Tony Gorschek and Dan Florén},
year = {2019},
doi = {10.1007/s11219-018-9408-8},
url = {https://doi.org/10.1007/s11219-018-9408-8},
researchr = {https://researchr.org/publication/PernstalFGF19},
cites = {0},
citedby = {0},
journal = {Software Quality Journal},
volume = {27},
number = {1},
pages = {389-428},
}