Joakim Pernstål, Robert Feldt, Tony Gorschek, Dan Florén. FLEX-RCA: a lean-based method for root cause analysis in software process improvement. Software Quality Journal, 27(1):389-428, 2019. [doi]
@article{PernstalFGF19, title = {FLEX-RCA: a lean-based method for root cause analysis in software process improvement}, author = {Joakim Pernstål and Robert Feldt and Tony Gorschek and Dan Florén}, year = {2019}, doi = {10.1007/s11219-018-9408-8}, url = {https://doi.org/10.1007/s11219-018-9408-8}, researchr = {https://researchr.org/publication/PernstalFGF19}, cites = {0}, citedby = {0}, journal = {Software Quality Journal}, volume = {27}, number = {1}, pages = {389-428}, }