Jordi Perramon, Llorenç Bagur-Femenias, Oriol Amat. Quality practices in travel agencies: A mediating factor in non-financial indicators of advanced information systems. Industrial Management and Data Systems, 115(7):1325-1340, 2015. [doi]
@article{PerramonBA15,
title = {Quality practices in travel agencies: A mediating factor in non-financial indicators of advanced information systems},
author = {Jordi Perramon and Llorenç Bagur-Femenias and Oriol Amat},
year = {2015},
doi = {10.1108/IMDS-04-2015-0133},
url = {http://dx.doi.org/10.1108/IMDS-04-2015-0133},
researchr = {https://researchr.org/publication/PerramonBA15},
cites = {0},
citedby = {0},
journal = {Industrial Management and Data Systems},
volume = {115},
number = {7},
pages = {1325-1340},
}