Ironies of improvement: organizational factors undermining resilient performance in healthcare - researchr publication authors

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Shawna Perry, Sandra McDonald, Brandon Anderson, Thang Tran, Robert Wears. Ironies of improvement: organizational factors undermining resilient performance in healthcare. In Proceedings of the IEEE International Conference on Systems, Man and Cybernetics, Montréal, Canada, 7-10 October 2007. pages 3413-3417, IEEE, 2007. [doi]

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