Margherita Peruzzini, Michele Germani, Claudio Favi. Shift from PLM to SLM: A Method to Support Business Requirements Elicitation for Service Innovation. In Louis Rivest, Abdelaziz Bouras, Borhen Louhichi, editors, Product Lifecycle Management. Towards Knowledge-Rich Enterprises - IFIP WG 5.1 International Conference, PLM 2012, Montreal, QC, Canada, July 9-11, 2012, Revised Selected Papers. Volume 388 of IFIP Advances in Information and Communication Technology, pages 111-123, Springer, 2012. [doi]
@inproceedings{PeruzziniGF12, title = {Shift from PLM to SLM: A Method to Support Business Requirements Elicitation for Service Innovation}, author = {Margherita Peruzzini and Michele Germani and Claudio Favi}, year = {2012}, doi = {10.1007/978-3-642-35758-9_10}, url = {http://dx.doi.org/10.1007/978-3-642-35758-9_10}, researchr = {https://researchr.org/publication/PeruzziniGF12}, cites = {0}, citedby = {0}, pages = {111-123}, booktitle = {Product Lifecycle Management. Towards Knowledge-Rich Enterprises - IFIP WG 5.1 International Conference, PLM 2012, Montreal, QC, Canada, July 9-11, 2012, Revised Selected Papers}, editor = {Louis Rivest and Abdelaziz Bouras and Borhen Louhichi}, volume = {388}, series = {IFIP Advances in Information and Communication Technology}, publisher = {Springer}, isbn = {978-3-642-35757-2}, }