Abigail Leigh Phillips. Systematic Marketing Facilitates Optimal Customer Service: The Marketing Audit of a Rural Public Library System. Public Library Quarterly, 33(3):219-235, 2014. [doi]
@article{Phillips14-4,
title = {Systematic Marketing Facilitates Optimal Customer Service: The Marketing Audit of a Rural Public Library System},
author = {Abigail Leigh Phillips},
year = {2014},
doi = {10.1080/01616846.2014.937212},
url = {http://dx.doi.org/10.1080/01616846.2014.937212},
researchr = {https://researchr.org/publication/Phillips14-4},
cites = {0},
citedby = {0},
journal = {Public Library Quarterly},
volume = {33},
number = {3},
pages = {219-235},
}