Robert Phillips, Dan Lockton, Sharon Baurley, Sarah Silve. Making instructions for others: exploring mental models through a simple exercise. Interactions, 20(5):74-79, 2013. [doi]
@article{PhillipsLBS13,
title = {Making instructions for others: exploring mental models through a simple exercise},
author = {Robert Phillips and Dan Lockton and Sharon Baurley and Sarah Silve},
year = {2013},
doi = {10.1145/2505290},
url = {http://doi.acm.org/10.1145/2505290},
researchr = {https://researchr.org/publication/PhillipsLBS13},
cites = {0},
citedby = {0},
journal = {Interactions},
volume = {20},
number = {5},
pages = {74-79},
}