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Retrial queues with balanced call blending: analysis of single-server and multiserver model

Tuan Phung-Duc, Wouter Rogiest, Yutaka Takahashi 0001, Herwig Bruneel. Retrial queues with balanced call blending: analysis of single-server and multiserver model. Annals OR, 239(2):429-449, 2016. [doi]

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