How to Improve Process Models for Better ISO/IEC 15504 Process Assessment

Michel Picard, Alain Renault, Stéphane Cortina. How to Improve Process Models for Better ISO/IEC 15504 Process Assessment. In Andreas Riel, Rory O'Connor, Serge Tichkiewitch, Richard Messnarz, editors, Systems, Software and Services Process Improvement - 17th European Conference, EuroSPI 2010, Grenoble, France, September 1-3, 2010. Proceedings. Volume 99 of Communications in Computer and Information Science, pages 130-141, Springer, 2010. [doi]