Willem Pieterson, Marije Teerling. Citizen behavior in a multi-channel environment. In Soon Ae Chun, Marijn Janssen, José Ramón Gil-García, editors, Proceedings of the 9th Annual International Conference on Digital Government Research, Partnerships for Public Innovation, DG.O 2008, Montreal, Canada, May 18-21, 2008. Volume 289 of ACM International Conference Proceeding Series, pages 387-388, Digital Government Research Center, 2008. [doi]
@inproceedings{PietersonT08, title = {Citizen behavior in a multi-channel environment}, author = {Willem Pieterson and Marije Teerling}, year = {2008}, doi = {10.1145/1367832.1367906}, url = {http://doi.acm.org/10.1145/1367832.1367906}, tags = {meta-model, Meta-Environment, meta-objects}, researchr = {https://researchr.org/publication/PietersonT08}, cites = {0}, citedby = {0}, pages = {387-388}, booktitle = {Proceedings of the 9th Annual International Conference on Digital Government Research, Partnerships for Public Innovation, DG.O 2008, Montreal, Canada, May 18-21, 2008}, editor = {Soon Ae Chun and Marijn Janssen and José Ramón Gil-García}, volume = {289}, series = {ACM International Conference Proceeding Series}, publisher = {Digital Government Research Center}, isbn = {978-1-60558-099-9}, }