Satisfier and dissatisfier factors of websites users: an exploratory study - researchr publication authors

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Isabel Pinho, Arménio Rego, Elisabeth Kastenholz. Satisfier and dissatisfier factors of websites users: an exploratory study. In Rogério Patrício Chagas do Nascimento, Amine Berqia, Patricio Serendero, Eduardo Carrillo, editors, Proceedings of the 2007 Euro American conference on Telematics and Information Systems, EATIS 2007, Faro, Portugal, May 14-17, 2007. pages 35, 2007. [doi]

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