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Customer Relationship Management Improvement using IoT Data

Christian Ploder, Reinhard Bernsteiner, Thomas Dilger, Sarah Huber. Customer Relationship Management Improvement using IoT Data. In Gary B. Wills, Péter Kacsuk, Victor Chang 0001, editors, Proceedings of the 6th International Conference on Internet of Things, Big Data and Security, IoTBDS 2021, Online Streaming, April 23-25, 2021. pages 115-122, SCITEPRESS, 2021. [doi]

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Christian Ploder

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Reinhard Bernsteiner

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Thomas Dilger

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Sarah Huber

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