Neil Pollock, Robin Williams, Rob Procter. Fitting Standard Software Packages to Non-standard Organizations: The 'Biography' of an Enterprise-wide System. Techn. Analysis & Strat. Manag., 15(3):317-332, 2003. [doi]
@article{PollockWP03,
title = {Fitting Standard Software Packages to Non-standard Organizations: The 'Biography' of an Enterprise-wide System},
author = {Neil Pollock and Robin Williams and Rob Procter},
year = {2003},
doi = {10.1080/09537320310001601504},
url = {http://dx.doi.org/10.1080/09537320310001601504},
researchr = {https://researchr.org/publication/PollockWP03},
cites = {0},
citedby = {0},
journal = {Techn. Analysis & Strat. Manag.},
volume = {15},
number = {3},
pages = {317-332},
}