Talya Porat, Noam Tractinsky. It's a Pleasure Buying Here: The Effects of Web-Store Design on Consumers' Emotions and Attitudes. Human-Computer Interaction, 27(3):235-276, 2012. [doi]
@article{PoratT12,
title = {It's a Pleasure Buying Here: The Effects of Web-Store Design on Consumers' Emotions and Attitudes},
author = {Talya Porat and Noam Tractinsky},
year = {2012},
doi = {10.1080/07370024.2011.646927},
url = {http://dx.doi.org/10.1080/07370024.2011.646927},
researchr = {https://researchr.org/publication/PoratT12},
cites = {0},
citedby = {0},
journal = {Human-Computer Interaction},
volume = {27},
number = {3},
pages = {235-276},
}