Insights and lessons learned from trialling a mental health chatbot in the wild

Courtney Potts, Raymond R. Bond, Maurice D. Mulvenna, Edel Ennis, Andrea Bickerdike, Edward K. Coughlan, Thomas Broderick, Con Burns, Michael F. McTear, Lauri Kuosmanen, Heidi Nieminen, Kyle A. Boyd, Brian Cahill, Alex Vakaloudis, Indika Dhanapala, Anna-Kaisa Vartiainen, Catrine Kostenius, Martin Malcolm. Insights and lessons learned from trialling a mental health chatbot in the wild. In IEEE Symposium on Computers and Communications, ISCC 2021, Athens, Greece, September 5-8, 2021. pages 1-6, IEEE, 2021. [doi]

@inproceedings{PottsBMEBCBBMKN21,
  title = {Insights and lessons learned from trialling a mental health chatbot in the wild},
  author = {Courtney Potts and Raymond R. Bond and Maurice D. Mulvenna and Edel Ennis and Andrea Bickerdike and Edward K. Coughlan and Thomas Broderick and Con Burns and Michael F. McTear and Lauri Kuosmanen and Heidi Nieminen and Kyle A. Boyd and Brian Cahill and Alex Vakaloudis and Indika Dhanapala and Anna-Kaisa Vartiainen and Catrine Kostenius and Martin Malcolm},
  year = {2021},
  doi = {10.1109/ISCC53001.2021.9631395},
  url = {https://doi.org/10.1109/ISCC53001.2021.9631395},
  researchr = {https://researchr.org/publication/PottsBMEBCBBMKN21},
  cites = {0},
  citedby = {0},
  pages = {1-6},
  booktitle = {IEEE Symposium on Computers and Communications, ISCC 2021, Athens, Greece, September 5-8, 2021},
  publisher = {IEEE},
  isbn = {978-1-6654-2744-9},
}