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Jennifer Preece. Supporting community and building social capital - Introduction. Communications of the ACM, 45(4):37-39, 2002. [doi]
Possibly Related PublicationsThe following publications are possibly variants of this publication: Etiquette, Empathy and Trust in Communities of Practice: Stepping-Stones to Social CapitalJennifer Preece. jucs, 10(3):294-302, 2004. [doi]
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