Robert W. Proctor, Kim-Phuong L. Vu, Lawrence J. Najjar, Misha W. Vaughan, Gavriel Salvendy. Content preparation and management for e-commerce Web sites. Communications of the ACM, 46(12):289-299, 2003. [doi]
@article{ProctorVNVS03,
title = {Content preparation and management for e-commerce Web sites},
author = {Robert W. Proctor and Kim-Phuong L. Vu and Lawrence J. Najjar and Misha W. Vaughan and Gavriel Salvendy},
year = {2003},
doi = {10.1145/953460.953513},
url = {http://doi.acm.org/10.1145/953460.953513},
tags = {web science, e-science},
researchr = {https://researchr.org/publication/ProctorVNVS03},
cites = {0},
citedby = {0},
journal = {Communications of the ACM},
volume = {46},
number = {12},
pages = {289-299},
}