Harald Psaier, Heiko Ludwig, Laura C. Anderson, Ben Shaw. Identifying and Managing Variation Scope in Service Management. In Carole A. Goble, Peter P. Chen, Jia Zhang, editors, 2012 IEEE 19th International Conference on Web Services, Honolulu, HI, USA, June 24-29, 2012. pages 637-638, IEEE, 2012. [doi]
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